Koozie Group has promoted Phil Gergen to chief information officer, effective June 1.

Gergen has been with Koozie Group for 20 years, most recently as senior vice president of technology. Under his leadership, the company has introduced industry-leading technologies that support first-in-class customer service.

In his new role, Gergen will lead the digital, technical and IT systems teams to continuously improve the customer service experience, increase the company’s integrations with its customers and align the organization’s digital tools and presence.

He has also been involved with PromoStandards since its inception and currently serves as treasurer.